20120708

Cisco apologizes for privacy 'confusion,' makes cloud service an opt-in feature - privacy, routers, networking hardware, WLANs / Wi-Fi, wireless, networking, security, Cisco Systems - CIO

Cisco Systems has taken a step back from its Cisco Connect Cloud service, removing it as the default setting for management of its Linksys EA Series Wi-Fi routers after a firestorm of complaints from customers about automatic firmware updates and the service's terms of service.

The default method for managing the high-end Linksys routers has been changed to traditional setup and management over the local network, Cisco said in a blog entry posted on Thursday. When the company brought Cisco Connect Cloud online last week, it made the Internet-based administration service into the default tool for the routers.

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